fb977 Privacy Policy

Introduction

fb977 ("we", "us", "our") operates the online casino and sports betting platform available at fb977.bet. This Privacy Policy explains how we collect, process, store, and protect the personal information you provide when you register, deposit, play games, or otherwise interact with our services. We respect your right to privacy and are committed to handling your data responsibly and transparently.

By using fb977, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our platform. This policy applies to all users of fb977.bet, including visitors, registered players, and anyone who contacts our support team.

Information We Collect

fb977 collects information in two broad categories: information you provide directly to us, and information collected automatically when you use our platform. We collect only the data necessary to operate our services, comply with applicable requirements, and deliver a secure, enjoyable experience.

Information You Provide Directly

When you create an account, make a deposit, contact support, or otherwise engage with fb977, you may supply the following:

• Full name, date of birth, and gender
• Email address and mobile phone number (as used with bKash, Nagad, or Rocket)
• Residential address, city (e.g. Dhaka, Chittagong, Sylhet, Khulna), and country
• Identity verification documents when required for account security or withdrawal processing
• Customer support correspondence, including messages and attached files

Information Collected Automatically

When you browse or play on fb977, our servers and analytics tools automatically collect certain technical information to help us operate and improve the platform:

• IP address, device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation paths within fb977
• Game history, betting activity, deposit and withdrawal timestamps
• Cookie identifiers and session tokens (see the Cookies section below)

How We Use Your Information

fb977 uses the data we collect strictly for the following purposes. We do not process personal data beyond what is necessary for these stated uses:

• Account creation, identity verification, and authentication to keep your account secure
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer
• Providing customer support and responding to your queries and complaints
• Personalizing your gaming experience, including game recommendations and bonus offers
• Detecting and preventing fraud, cheating, money laundering, and other prohibited activities
• Sending you service-related notifications (account updates, transaction confirmations, security alerts)

Sharing Your Information

fb977 does not sell, rent, or transfer your personal data to outside parties for their independent commercial purposes. We may share information only in the following strictly defined circumstances:

Service Providers

We engage trusted third-party companies to perform services on our behalf, such as payment gateway processing (bKash, Nagad, Rocket), cloud hosting, fraud detection, and customer support tools. These providers are contractually bound to use your data only for the specific service they perform and may not retain, share, or exploit it for any other purpose.

Legal Obligations

We may disclose personal information when required to do so by applicable law, court order, or enforceable governmental request. In such cases we will disclose only the minimum data necessary to comply with the specific legal requirement.

Business Transfers

In the event that fb977 undergoes a merger, acquisition, or sale of business assets, user data may be transferred as part of that transaction. We will notify affected users before any such transfer occurs and before personal data becomes subject to a different privacy policy.

Payment Data and Mobile Wallet Privacy

fb977 supports deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), and other Bangladeshi payment partners. When you initiate a transaction, your payment details are transmitted directly to the relevant payment provider using encrypted channels. fb977 does not store your full mobile wallet credentials, PIN, or bank account passwords on our servers.

We retain only the transaction reference number, amount, timestamp, and status (success or failure) needed to reconcile your account balance and respond to any payment disputes. This data is retained in accordance with our data retention policy described below.

Cookies and Tracking Technologies

fb977 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyze how our site is used. The types of cookies we use include:

• Essential cookies: Required for core platform functionality such as login sessions, game state, and secure navigation. These cannot be disabled without breaking the platform.
• Analytics cookies: Help us understand how players navigate fb977 so we can identify popular games, fix usability issues, and improve the overall experience. This data is aggregated and anonymized.
• Preference cookies: Store your selected language, preferred game categories, and display settings so you do not need to re-select them on every visit.

You may disable non-essential cookies through your browser settings. Note that disabling essential cookies will impair your ability to log in and use the fb977 platform. We do not use third-party advertising cookies.

Data Retention

fb977 retains your personal data for as long as your account is active and for a period after account closure that is necessary to fulfil our legal, compliance, and dispute-resolution obligations. Specifically: account and identity information is retained for a minimum of five years after account closure; transaction records are retained for a minimum of five years as required by applicable financial record-keeping standards; communications with our support team are retained for two years.

After the applicable retention period expires, personal data is securely deleted or anonymized so that it can no longer be associated with any individual. Data that has been anonymized may be retained indefinitely for aggregate statistical analysis.

Your Rights Over Your Personal Data

As a user of fb977, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request":

• Right of access: You may request a copy of the personal data we hold about you.
• Right of rectification: If any data we hold about you is inaccurate or incomplete, you may ask us to correct or complete it.
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations and active fraud investigations.
• Right to restriction: You may ask us to limit how we use your data while a dispute or correction request is being resolved.
• Right to object: You may object to our processing of your data for direct marketing or profiling purposes at any time, with immediate effect.

We will respond to all data rights requests within 30 days. Complex requests may take up to 60 days, in which case we will inform you of the extension and the reason for it.

Data Security Measures

fb977 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include SSL/TLS encryption for all data in transit, secure password hashing, access controls limiting staff access to personal data on a need-to-know basis, regular security audits, and intrusion detection systems.

While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security against all possible threats. If you suspect your fb977 account has been compromised, please contact [email protected] immediately so we can take protective action.

Children's Privacy

fb977 is an online gambling platform intended solely for adults. We do not knowingly collect, process, or retain any personal data from individuals under the age of 21. Our registration process requires users to confirm that they are 21 years of age or older. If we discover that personal data belonging to a person under 21 has been collected through misrepresentation, we will delete that data immediately and close the associated account.

Changes to This Privacy Policy

fb977 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by a prominent notice on the fb977 platform. We encourage you to review this policy periodically to stay informed about how we protect your data.

Your continued use of fb977 after any changes to this Privacy Policy are posted constitutes your acceptance of the revised policy. If you do not agree with the revised policy, you should discontinue use of the platform and may submit a data erasure request as described above.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fb977 handles your personal data, our dedicated privacy support team is here to help. We aim to respond to all privacy enquiries within 5 business days.